The Power of Partnership: How Veeam’s Customer-centric Approach Drives Our Success

Veeam firmly believes that our customers are the driving force behind our business, and we are committed to maintaining a customer-centric approach.

We understand the importance of data resilience in today’s digital landscape, so we provide robust solutions that ensure the continuous availability and protection of our customers’ critical data. Through close collaboration with our employees and partners, we strive to bring you products that align precisely with what our customers need. These are innovative, reliable, and efficient solutions that safeguard data and maintain business continuity, no matter what. Our commitment lies in providing unparalleled support, access to market-leading solutions, and empowering confidence in our customers as they navigate data resilience complexities.

To truly focus on our customers, we turn to two of the leading tech marketplaces and trusted review companies: TrustRadius and G2. These platforms enable us to dive deep into our customers’ needs, challenges, and what they appreciate most about Veeam. Our partnership with TrustRadius and G2 also allows us to continually improve our products and strive to consistently exceed our customers’ expectations.

Thanks to our customers’ reviews, in the Spring of 2024, TrustRadius recognized Veeam Data Platform and Veeam Backup for Microsoft 365 with the prestigious TopRated award for the sixth consecutive year. These awards are a testament to companies that have above-average customer satisfaction for business technology in the Enterprise Backup, SaaS Backup, Disaster Recovery and Data Loss Prevention categories.

Further solidifying our commitment to excellence, G2 named Veeam Data Platform and Veeam Backup for Microsoft 365 as industry leaders in the fall of 2024. These endorsements showcase our exceptional customer satisfaction ratings and strong market presence, verified by their recency, rating, and relevance in the market.

As an industry leader, Veeam established a formidable market presence that sets us apart from our competitors. We take great pride in being recognized by Gartner, one of the most respected research and advisory firms, as the number #1 in market share in the Enterprise Backup and Recovery Software market. This acknowledgement further validates our unwavering commitment to delivering innovative and reliable solutions that meet the evolving needs of our customers. With our diverse portfolio and an unwavering focus on customer satisfaction, we earned the trust and loyalty of organizations worldwide. To learn more about how Veeam is #1 in the market, read here!

At Veeam, we want our customers to focus wholeheartedly on their business goals without concerning themselves with the security and integrity of their data. Each day, we are committed to ensuring that our products are highly efficient, dependable, and represent the pinnacle of data protection solutions in the market.

For more detailed information about TrustRadius’ TopRated awards, visit this link.

To gain deeper insights into G2’s review process for backup software, refer to this link.

The post The Power of Partnership: How Veeam’s Customer-centric Approach Drives Our Success appeared first on Veeam Software Official Blog.

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