New Era of Intelligent Diagnostics
Data intelligence is leveraged by modern businesses today to provide meaningful insights from various forms of data to make better decisions. Veeam is leveraging data intelligence throughout its platform to protect your critical data, ensure its integrity and help organizations become more efficient. Not only, does Veeam provide data backup capabilities, but it also provides visibility into your backup and virtual environment through monitoring and reporting in Veeam Data Platform Advanced. Through this visibility you can identify issues that can hinder VM performance, disrupt backup operations and prevent recoverability. Veeam Intelligent Diagnostics, a feature included in Veeam ONE, a part of Veeam Data Platform Advanced, allows you to automatically detect known issues in configuration and performance of the backup infrastructure. By providing this functionality through Veeam ONE, you get notified of common errors allowing you to streamline resolution through knowledge base articles and fixes allowing you to reduce risk in your environment and ensure you are always ready to protect or restore your data.
Veeam Intelligent Diagnostics Signatures
Veeam has over 550,000 customers running its software, which when you think about it, is a tremendous number.
Veeam customers come in all shapes and sizes, and in all different types of business areas. From technology companies to healthcare companies, to oil and gas companies, and educational organizations, Veeam protects a huge variety of customer data.
Our customers use our products in many different ways, by examining different support cases we can learn a lot about typical issues they are facing.
We can create new VID signatures based on the things we’re seeing, like common misconfigurations, or things that happen only under very specific circumstances that a customer would never even think about, like a performance issue.
With Veeam Intelligent Diagnostics, we can leverage the lessons learned in these environments easily and securely to reduce risk for all our customers.
How VID Analyzes Environments
Through a simple agent installed on your Veeam Backup & Replication server by Veeam ONE, the health of your Veeam environment is securely analyzed while you remain in full control of your data.
When I say simple, I mean it only takes a single click to install on your Veeam servers, if you did not already do so when you connected them to your Veeam ONE environment.
None of your data is ever sent to Veeam servers. At all. Ever.
Instead, Veeam ONE can simply download new Veeam Intelligent Diagnostics signatures from Veeam, and the agent installed on the Veeam server does the analysis.
Veeam Data Platform Advanced and Premium customers can check for a new signature at any time through Veeam ONE Data Protection View or download them from Veeam’s website directly and import them into their Veeam ONE server.
VID’s log analysis can be scheduled to run daily and on demand at any time. There really isn’t an easier way to take proactive measures to protect your Veeam Backup & Replication environment.
Fix Issues Before They Become a Problem
VID signatures are updated twice a month, with numerous enhancements. Beyond new detection definitions for issues Veeam customers may face, the updates also include capabilities and enhancements to the diagnostics engine itself.
Then, if an issue is found, customers are alerted through Veeam ONE alarms with important information to streamline the remediation process. Let’s take a look at one of the more recent VID signatures.
This one is related to backup to tape jobs, identifies the cause of the alarm and how you can resolve it. With this issue, you can see that upgrading to the latest version of Veeam Backup and Replication can help fix the problem. If not, it provides you with the Veeam Intelligent Diagnostics number to streamline the support process to receive a private fix.
In this case, Veeam Intelligent Diagnostics provided you with the proper resolution, which requires an upgrade. Just wait 15-20 minutes, and you won’t encounter the issue again. It’s a great example of helping Veeam customers really understand what’s going on in their environment and avoiding a potential support call.
All Veeam Data Platform customers can reduce risk in their environments by using Veeam Intelligent Diagnostics, and there isn’t anything else in the industry like it.
Veeam securely processes information from your environment’s logs right on your Veeam servers. Your data is never sent to Veeam or anywhere else.
With the experience of over 550,000 Veeam customers, we can constantly update VID definitions and push them out as new issues and risks arise, helping customers fix issues before they even become a problem.
If you’re already using Veeam Data Platform Advanced or Premium, please take a few minutes to make sure you have the Veeam ONE Agent installed. Then, you can take a scroll through the Veeam Intelligent Diagnostics signatures by looking at the Intelligent Diagnostics section under Backup & Replication in the Alarm Management view in Veeam ONE.
If you aren’t already using Veeam Data Platform Advanced or Premium, you can download a 30-day free trial and see how powerful Veeam Intelligent Diagnostics really is.
The post The Power of Veeam Intelligent Diagnostics appeared first on Veeam Software Official Blog.
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